RETURN POLICY
YOU HAVE THE RIGHT TO RETURN THE WHOLE ORDER OR PART OF IT, WITHIN 14 DAYS FROM ITS RECEIPT DATE. IF RETURN THE PRODUCT WHICH SEND US EMAIL AND COMPLETE DETAILS OF THE PRODUCTS YOU WANT TO BE RETURNED AND INFORM OUR REASONS FOR RETURN AND HOW YOU WANT TO YOUR SERVICE. IN THIS CASE THE SHIPPING COSTS OF THE RETURN OF THE PRODUCTS ARE UNDERTAKED BY THE CUSTOMER.
IN CASE WHERE YOU EXERCISE THE RIGHT OF WITHDRAWAL YOU MUST SEND THE PRODUCT TO ITS ORIGINAL CONDITION, IF YOU HAVE NOT RELEASED ANYTHING REMAINDED. RETURN WILL BE ACCEPTED ONLY AFTER THE APPROVAL OF OUR COMPANY.
IN EMAIL YOU CAN MENTION US AS AN ALTERNATIVE:
A) REPLACEMENT:
OUR BUSINESS WILL MAKE THE BEST POSSIBLE FOR YOU REPLACE THE PRODUCT OUR RETURN FOR THESE REASONS, WHETHER THE PRODUCT IS DEEMED DEFECTIVE (SAME CODE, ABILITY TO CHANGE SIZE OR COLOR), OR YOU HAVE SENT WRONG CODE, OR THE SIZE IS THE SUITABLE FOR YOU. FOR YOUR BEST SERVICE, PROPOSE, WITHIN 2 WORKING DAYS FROM THE DATE OF RECEIPT, TO INFORM US THROUGH THE ABOVE ABOVE APPLICATION PROCEDURE RETURN, OR TELEPHONE OR VIA EMAIL FOR REPLACEMENT OF DESIRE. IN CASE REPLACEMENT IS NOT POSSIBLE DUE TO AVAILABILITY OF THE REQUESTED PRODUCT, WE WILL CONTACT US WITH YOU OFFERING YOUR OFFERER
B) REFUND OF MONEY:
IN CASE OF RETURN OF THE PRODUCTS, THE RETURN OF MONEY WILL BE COMPLETED WITHIN 15 DAYS FROM THE DATE WE WILL RECEIVE THE PRODUCTS. THE PRODUCTS FOR RETURN ARE SHIPPED EXCLUSIVELY TO THE FOLLOWING ADDRESS:
KITSA PAPADOPOULOU
NEAPOLEOS 4 – NIKOPOLI
THESSALONIKI – PC 56430
FOR HYGIENE REASONS OUR COMPANY DOES NOT ACCEPT RETURNS WITH PRODUCTS THAT HAVE DIRECT CONTACT WITH THE BODY, UNLESS THEY ARE DEFECTIVE. ALL PRODUCTS RETURNED TO OUR COMPANY WAREHOUSES ARE SUBJECT TO SCHOOL QUALITY CONTROL.